1. Company Information

Universal Apex Construction and Roofing
1301 A Highway 72 East
Corinth, Mississippi 38834

Satellite Office
11700 W Charleston Blvd, Suite 170-74
Las Vegas, Nevada 89135

Phone 662, 603, 7170
Email info@universalapexconstructionandroofing.com

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Full name
• Phone number
• Email address
• Property address
• Mailing address
• Insurance carrier information
• Claim related documentation
• Photos of property damage
• Payment information
• Contract and signature data

B. Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on website
• Referring websites

C. Communications

• Text messages
• Email correspondence
• Phone call recordings where legally permitted
• Form submissions
• Appointment scheduling information

3. How We Collect Information

We collect information when you:

• Fill out website forms
• Request an inspection or estimate
• Call or text our company
• Submit insurance claim documentation
• Sign contracts digitally
• Engage with us on social media
• Visit our website

We may also collect limited information automatically through cookies and tracking technologies.

4. How We Use Your Information

We use collected information to:

• Provide roofing inspections and estimates
• Perform roofing and construction services
• Communicate about your project
• Coordinate with insurance carriers
• Process payments
• Improve customer service
• Improve website functionality
• Send service updates and follow up communications
• Comply with legal obligations

We do not sell your personal information.

5. Text Messaging and SMS Communications

By providing your phone number, you consent to receive:

• Appointment reminders
• Project updates
• Service notifications
• Promotional messages where permitted

Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message.

6. Sharing of Information

We may share your information only with:

• Insurance carriers involved in your claim
• Material suppliers
• Subcontractors working on your project
• Payment processors
• Legal or regulatory authorities when required
• Technology service providers supporting our website

All third parties are expected to maintain confidentiality and data security standards.

We do not sell, rent, or trade personal data.

7. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Track website performance
• Analyze traffic trends

You may disable cookies through your browser settings, though some features of the website may not function properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

We cannot guarantee absolute security but take commercially reasonable steps to protect your data.

9. Data Retention

We retain information:

• As long as necessary to complete your project
• To comply with legal obligations
• For warranty documentation
• For tax and accounting requirements
• For dispute resolution

Once no longer required, data is securely deleted or archived.

10. Your Rights

Depending on your state of residence, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of certain data
• Opt out of marketing communications

To exercise your rights, contact us at info@universalapexconstructionandroofing.com.

11. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third party sites.

13. Insurance and Claim Documentation

When assisting with insurance claims:

• We may collect policy and claim details
• We may share documentation with carriers
• We maintain confidentiality of claim related information

All insurance decisions remain the responsibility of the carrier.

14. Payment Information

Payment processing may be handled through third party secure processors. We do not store full credit card information on our servers unless explicitly required and securely encrypted.

15. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

16. Contact Information

For questions about this Privacy Policy or your data:

Universal Apex Construction and Roofing
Phone 662, 603, 7170
Email info@universalapexconstructionandroofing.com